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Certification in Hotel Industry Analytics - Industry

The industry version of the Certification in Hotel Industry Analytics was launched in November 2013 and is being jointly offered by AH&LEI and STR. Industry professionals such as general managers, revenue managers, sales managers and corporate staff can participate in a training program and then take the certification exam. Industry professionals will be able to use the "CHIA" designation after their names. The CHIA will also count toward continuing education for other AHLEI certifications. 

The certification is based upon four core content areas: 

  • Hotel Industry Analytical Foundations
  • Hotel Math Fundamentals - the metrics used by the hotel industry
  • Property Level Benchmarking (STAR Reports)
  • Hotel Industry Performance Reports (Trends, P&L, Pipeline and Destination Reports)

The cost of certification is $300 per person ($250 for AHLA members). The 50-question exam is administered by the AH&LEI. A minimum score of 70% must be obtained. Individuals can contact AH&LEI to schedule their training and exam.  If you would like to set up a CHIA workshop for a group (hotel, management or owner companies), please contact the SHARE Center at the information below.

A detailed outline of the training content, a list of learning objectives and a sample exam are all available. 

For more information, contact us at sharecenter@str.com or
+1 615 824 8664 ext. 3329.