CAREERS

Location: London

Main Purpose of Job

Proactively manage, build and retain relationships with key clients and independent hotels within the French region. Work together with other members of regional team (Business Development, Client Services, and our local partners in France) on developing regional and account strategy, budget and marketing plans, and meeting set revenue and data point targets. 

Supporting key client questions and queries through a solid understanding of STR’s reports, data coverage and methodologies along with a strong knowledge of the hospitality industry generally.

Please visit this link to view the full description and complete an application.

Main Purpose of Job

As a member of the data output department, this position is responsible for building, maintaining, generating, and sending client output. The Client Output Representative will work closely with STR clients and internal team members to ensure client commitments are met. Qualified candidates must be detail-oriented, results-driven individuals who can take ownership of their job responsibilities. They must have strong ability to multi-task and work at a fast pace while maintaining accuracy and confidentiality of the clients data. Candidates for this position should have the ability to maintain a friendly and professional disposition when working with other employees and clients. This position is based out of our U.S. Headquarters in Hendersonville, TN. This position does not require travel.

Please visit this link to view the full description and complete an application.

Main Purpose of Job

The Client Support Specialist is responsible for maintaining positive relationships between clients and STR. This is achieved by providing ongoing product support for STR clients and customers with a focus on client satisfaction and engagement, teamwork, and complete resolutions. The Client Support Specialist will work cohesively with other team members and departments within the organization to provide clients and internal team members a complete service experience. This position is based in out of our U.S. Headquarters in Hendersonville, TN. No travel required.

Please visit this link to view the full description and complete an application.

Location: London  

Main Purpose of Job

The Data Support Executive role is of crucial importance to the account management team, responsible for a large volume of administrative tasks relating to the management of contact information, client report access permissions and hotel data compliance. This role ensures that STR clients receive an effective and efficient customer service experience, with a specific focus on data confidentiality, integrity and quality. 

Please visit this link to view the full description and complete an application.

Location: London

Main Purpose of Job 

Ensuring that STR Global maintains its position as leading provider of market data to the hospitality industry.

The Junior Analyst is responsible for completing data requests, responding to client inquiries, and managing defined custom projects to a high standard, with a focus on our Profitability and Forecast products. Additional responsibilities will include ownership of industry presentations, as well as supporting the growth of new products from the Research & Analysis team.

Please click here to view a full description and complete an application.

Location: London

Main Purpose of Job

Work together with Key Account Managers, Regional Account Managers, Client Services and Business Development to proactively manage, build and retain relationships with key clients through regular email, phone call, webinar and face to face communication across a broad range of executives in our key client businesses from front of house receptionist’s through to the CEO of the company.

Please visit this link to view the full description and complete an application.

Location: Edinburgh

Main Purpose of Job

Tourism Consumer Insights is a full-service, third party independent tourism market research team of STR.

The Research Manager is responsible for the overall delivery of market research projects.

Additional responsibilities include:

• Identifying and pursuing new opportunities for the team, including compiling proposals, managing client relationships and devising and moving forward other business development activities.
• Improving internal processes and systems and drive quality and efficiency improvements.
• Managing a team of in-house researchers and external contacts, including fieldwork companies and other suppliers.
• Collaborating with other STR colleagues in offices around the world and inputting in to Tourism Consumer Insights or other departmental or company-wide initiatives and projects.

Please visit this link to view the full description and complete an application.

Location: London

Main Purpose of Job

The Senior Desktop Support Engineer is responsible for maintaining, analysing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. The Senior Desktop Support Engineer documents, maintains, upgrades or replaces hardware and software systems. This position also supports and maintains user account information including rights, security and systems groups. 

Please visit this link to view the full description and complete an application.

Main Purpose of Job

The SQL Developer will use advanced TSQL skills to help develop and maintain high performance, scalable database systems that drive value for the company. Ideal candidate will have a passion for database development and creating clean / efficient code. As a database team member, they will need to be solution oriented, help drive improvements, and provide support to business users and application developers for all database related needs. This is an office-based position in our U.S. Headquarters (Hendersonville, TN) with an expectation of less than 5% travel.

Please visit this link to view the full description and complete an application.