Careers

The Data Integration Analyst will focus on moving STR into the future of data collection and delivery. This technical role will work closely with staff from other teams to identify and explore integration opportunities, implement automated data feeds from customers, implement internal data solutions, and continue to improve and expand the data integration strategy. The Analyst will become familiar with the STR data loading process from a technical and operational side, and will work with others in the Data, Integration, Account Management, and IT departments to help determine the data-related needs and recommend and implement improvements for STR. We will look for them to lead future Portfolio Governance and operational projects related to data integration to help build, support, and implement numerous integration initiatives moving forward to streamline the collection and delivery of data with our corporate clients and 3rd party companies (PMS – Property Mgmt. System, RMS – Revenue Mgmt. System, etc.). 

The Client Support Specialist is responsible for maintaining positive relationships between clients and STR. This is achieved by providing ongoing product support for STR clients and customers with a focus on client satisfaction and engagement, teamwork, and complete resolutions. The Client Support Specialist will work cohesively with other team members and departments within the organization to provide clients and internal team members a complete service experience. This position is based in out of our U.S. Headquarters in Hendersonville, TN. No travel required

The Data Operations Analyst will focus on moving STR and the data operations department into the future utilizing and growing new skills sets through operational efforts and data management projects.  The role will work closely with staff members on other teams to identify, explore, and implement solutions with various dashboards, workflows, research needs, year-end updates, custom data files, UAT testing for applications, and other data operation tasks.  This person will become familiar with hotel research, data loading, and data output and will work with others in the Data Ops, Integration, Account Management, and IT departments to help determine the data-related needs and recommend improvements for STR. 

The Developer II brings strong application development skills to assist us with our on-going projects and developmental goals. Requires knowledge and experience with the entire software development life cycle with the majority of development being focused on middle-tier applications primarily used for data processing and reporting. The right individual for this role will be a motivated and energetic developer who takes initiative, enjoys finding solutions to a varying number of challenges, is detail-oriented, and takes extreme pride in their work. This is an office based role in Hendersonville, TN with an expectation of less than 5% travel in support of projects. 

The Business Development Associate – Industry Partners is responsible for driving revenue for all STR reports and services as it relates to our industry partners. The Associate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives and must be comfortable making dozens of calls per day, assisting teammates, generating interest, qualifying prospects and closing sales.  This position will interact with a wide variety of industry executives such as: vendors, suppliers, analysts and financial institutions, as well as industry organizations. This position is based out of our U.S. Headquarters in Hendersonville, TN.  Ability to travel up to 25%; weekends required on occasion.

The Senior SQL Developer uses advanced SQL and data analysis skills to develop, enhance and maintain complex databases and data interchange systems that provide accurate and timely data for internal and external clients. This position will have to work with the team lead for planning, developing and supporting SQL databases, including database structure, security, integrity and documentation. This position is expected to participate in coding activities on assigned projects, and function as a subject-matter expert for Microsoft SQL Server tools and technologies. This is an office based role in Hendersonville, TN with an expectation of less than 5% travel.

The Application Development Manager is responsible for managing individual team members and leading one or more application development teams in the delivery of high quality software using an agile methodology. Additional responsibilities include mentoring, career guidance, resource planning and allocation, and collaborating with Product Owners and Project Managers to ensure timely and efficient execution and delivery by the team. This is an office based role in Hendersonville, TN with an expectation of less than 5% travel.

The Graphic Designer is responsible for creating graphic design solutions for STR that align with the overall marketing strategies and goals for the organization. The designer must be able to create exciting visuals that help tell a story while adhering to STR’s brand standards. This role is responsible for managing requests and assuring their timely completion from start to finish. Some of the design projects the designer will be responsible for include photo editing, illustrations, infographics, working with stock photos, print layout and production, video production and editing, and other tasks as required. This position is part of an international team which requires extreme flexibly and the ability to switch between projects at the spur of the moment while adhering to tight strict deadlines.