If you are an employee of one of our lodging industry clients, or if you purchase data from us directly, we collect personal information about you when you register to use our websites, or when someone in your organization asks that you be added as a user.
The personal information we collect usually consists of your name, an email address, phone number and mailing address at which you wish to receive communications from us, your credit card and/or banking information if you are using a personal card or account. If you are participating as a speaker in our Hotel Data Conference, in addition to the foregoing, a photograph, your curricula vitae/biography and audio/visual recordings of you may be used.
We may collect your personal information from other sources, such as others in your organization, public websites, and news articles about your business or property. If we have not collected your personal information directly from you, and we do not hold specific contact details for you, we may use generic contact details for the hotel or business with which you are associated to notify you that we are processing your personal data and to inform you of your rights as a data subject with respect to that data.
California Residents
If you are a California resident, you have the right to opt-out of the sale of your personal information. To opt-out of STR sharing your personal information with third parties to advertise our services, please additionally manage user-enabled global privacy controls, including disabling or deleting browser cookies through your browser settings and opting out of third parties collecting your personal information for targeted advertising purposes in the United States by visiting the National Advertising Initiative’s (NAI).
Revoking your personal information
You may object to our use of your information for any of these purposes and you may ask that we cease such use at any time by contacting us at strprivacy1@costar.com or call our U.S. headquarters at 1-615-824-8664 ext 3340. Please note that if we fulfill your request, we may no longer be able to communicate with you or to provide you with the data services you or your company has been receiving from us. You may use the form below to request your personal information be deleted from our system.