(O) What does this mean for non-data providers (destinations, investors, developers, etc.)?
We are currently serving non-Benchmark clients through a combination of STR legacy reports and the CoStar product. CoStar will be the single solution of the future for this client type with more hospitality functionality being developed in the product. This will prov...
(B) How will the expanded product affect contracts and pricing?
If you currently hold licenses for both Benchmarking and CoStar product, your pricing structure already encompasses the comprehensive value of our complete product offering. When it comes time for renewal, we'll discuss the best approach to your contracts. No immedia...
(G) What if I am in a country where the full CoStar product is not yet available?
You will continue to be priced solely on the value of the Benchmark feature.
How do I submit data during closures?
Holiday closures (voluntary closures of less than 1 month) Data should be submitted via the STR website, with full available rooms, zero rooms sold and zero revenue. Seasonal closures (annual closure for one month or longer) Data does not need to be submitted for se...
How and why is running data calculated?
Running data is used to smooth out seasonality and to better identify the underlying trend. Running data is a sum of the data for the month or day in question plus the applicable running period. For example, a running 3-month number is the average of the values for ...
(D) Is training available for the new parts of the CoStar product that I can now access?
A comprehensive calendar of training webinars is available to guide you through the features of CoStar product. We strongly advise beginning with "Unlocking CoStar: A Guide for Benchmark Users." Subsequently, you should explore more focused sessions like the "Tenant ...
What is a STAR report?
The benchmarking tool that re-defined industry standards, the STAR Report enables you to compare your property or portfolio’s performance against the competition, providing you with the data intelligence and metrics needed to make better business decisions. Our onlin...
What if our reporting system cannot comply with STR’s data guidelines?
Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...
What if our reporting system cannot comply with STR’s data guidelines?
Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...
What if our reporting system cannot comply with STR’s data guidelines?
Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...
What if our reporting system cannot comply with STR’s data guidelines?
Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...
What if our reporting system cannot comply with STR’s data guidelines?
Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...