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Frequently Asked Questions

What if our reporting system cannot comply with STR’s data guidelines?

Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...

Frequently Asked Questions

What if our reporting system cannot comply with STR’s data guidelines?

Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...

Frequently Asked Questions

What if our reporting system cannot comply with STR’s data guidelines?

Our dedicated integrations team will work together with you and your PMS/RMS to assist in trying to obtain the correct data. Should all options be exhausted, you will be requested to submit a manual csv template (once a week) with the correct information. Should you ...

STR: Bogotá hotel industry reported highest RevPAR on record in March

STR: Bogotá hotel industry reported highest RevPAR on record in March

Helped by an increase in business travel, Bogotá’s hotel industry reported its highest average daily rate (ADR) and revenue per available room (RevPAR) on record, according to preliminary March 2023 data from STR.

STR: Jeddah hotel industry reported slightly lower performance levels in January

STR: Jeddah hotel industry reported slightly lower performance levels in January

Jeddah’s hotel industry reported slightly lower performance levels compared with the month prior, according to preliminary January 2022 data from STR.

Frequently Asked Questions

I would like to question some of my report's information, what should I do?

If you are a branded hotel, please contact your chain or management company representative. Independent hotels should contact us directly.

Frequently Asked Questions

What does running 28 mean?

Running 28 days is the most recent 28 days of historical performance. The running 28 day numbers are based on the most current 28-day period, ending with the last day included in the weekly report.

Frequently Asked Questions

Does STR want to see my group bookings even if cancellation policy can still be applied?

If the group bookings are already being deducted from your room inventory, STR wants to see those in your figures. Any room cancellation will simply be factored in as negative pickup within your Forward STAR report.

Frequently Asked Questions

What does running MTD mean?

It stands for running month-to-date. The MTD numbers are based on a calendar month and include all days of the same month, through the most recent calendar day included in the report. If the most recent week’s reporting includes data in two calendar months, the MTD n...

Frequently Asked Questions

What happens if a hotel in my Comp Set does not participate?

If a hotel in your comp set fails to report data, we estimate their performance at the average of the reporting hotels in the Comp Set.  If a hotel closes, its data is not estimated in your comp set numbers. If a closing reduces your Comp Set hotel count to les...

Frequently Asked Questions

Why am I being compared to submarket scale or market scale instead of my Comp Set?

If your Comp Set did not include sufficient data for reporting, the comparative data will default to the most relevant industry segment available.

Frequently Asked Questions

How does STR forecast markets?

STR’s Market Forecasts are created in partnership with leading forecasting company, Tourism Economics. Our historic market data, market event information, and both general and local economic indicators, are combined to predict the behavior of the hotels in each marke...