(A) Is STR Benchmarking still a separate product?
No. CoStar is our product. Benchmark is a premium feature of that product available only to hotel data providers that subscribe with STR.
(B) How will the expanded product affect contracts and pricing?
If you currently hold licenses for both Benchmarking and CoStar product, your pricing structure already encompasses the comprehensive value of our complete product offering. When it comes time for renewal, we'll discuss the best approach to your contracts. No immedia...
(J) What’s included with the full CoStar product that Benchmark clients will now be able to access?
Benchmark clients will now be able to analyze, interpret and gain unmatched insight on the entire commercial property market. In addition to the industry-specific data sets you have come to expect from us (Comp Sets, top-line historical metrics, P&L, forw...
(D) Is training available for the new parts of the CoStar product that I can now access?
A comprehensive calendar of training webinars is available to guide you through the features of CoStar product. We strongly advise beginning with "Unlocking CoStar: A Guide for Benchmark Users." Subsequently, you should explore more focused sessions like the "Tenant ...
(G) What if I am in a country where the full CoStar product is not yet available?
You will continue to be priced solely on the value of the Benchmark feature.
(H) I am a Benchmarking client. Does this update mean I will be working with different people?
No. The same leadership, sales teams, account managers and client support specialists you know from STR remain dedicated to your product experience.
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