Understand the terminology, formulas and metrics used by the hotel and lodging industry. Learn how to analyze various types of hotel and market-level data, and how to make data-driven decisions based upon that analysis. Gain a thorough understanding of the benchmarking and performance reports that are used by the industry. 

Features

• The CHIA includes the following sections:
  • Hotel Industry Foundations
  • Hotel Math Fundamentals, the metrics used by the Hotel Industry
  • Property Level Benchmarking
  • Hotel Industry Performance Reports and Data
• The student cost of the CHIA certification is US$75. 
• The CHIA has been recognized by the AH&LA, HFTP, ICHRIE, IoH and PATA. 
• Free train-the-trainer sessions are offered to prepare professors to offer the CHIA.