Back To Latest Articles

Property closure numbers in China, reporting no-shows/cancellations

Our thoughts remain with the thousands around the world who have been impacted by the COVID-19 outbreak. While great sensitivity still exists around this situation, we continue to do our best in providing you with the hotel performance insights needed to inform your benchmarking strategy.

To date, our sample shows 1,867 hotel closures in Mainland China. These 1,867 hotels were marked as Closed (with ‘Temporary/Renovation Closed’ status) from 1 February 2020 with an anticipated re-opening date where available. Hotels marked as “Temporary/Renovation Closed” assume closed status, have no available inventory during the renovation period, and therefore have no impact on the performance of competitive sets or industry segments.

This status, however, allows for continued report distribution and access to your reports on all STR benchmarking platforms.

Additionally, we have fielded inquiries regarding the treatment of no-show revenue, transient/group cancellation and attrition. The current approach for the inclusion/exclusion of no-show revenue is set forth by the USALI Revised 11th Edition.  STR’s Data Reporting Guidelines also reflect this guidance as highlighted below.




View STR’s full Data Reporting Guidelines 

We will continue to support you and those affected in any way that we can. Please do not hesitate to contact if you have questions or would like to inform us of any closures or impact.