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"Bleisure" is a popular term used in reference to combination business and leisure trips. When work from home grew in practice because of the pandemic, "bleisure" became more popular among business travelers looking to make the most of their time ...

In the hospitality world, complimentary services refer to any amenity that is provided to a guest free-of-charge. Common complimentary services include things like Wi-Fi, breakfast, parking, fitness centers, toiletries, and more. Hotels use these services to attract ...

Cost Per Occupied Room (CPOR) is an indicator of operational efficiency. CPOR measures the total operating expenses for a specific period divided by the total number of occupied rooms during that same period. CPOR encompasses all costs associated with running a hotel...

FF&E stands for Furniture, Fixtures, and Equipment. This acronym refers to the movable items in a hotel room that are not part of the building's structure. This includes items like beds, chairs, curtains, and lamps. FF&E is an important aspect of hotel d...

A lifestyle resort is a type of hotel or vacation destination designed to cater to a particular lifestyle or interest. These resorts often offer a range of activities and amenities that appeal to the preferences of their guests, such as outdoor recreation, fitness fa...

Lodging is an umbrella term that refers to a temporary place to stay, such as a hotel, motel, or hostel. It can also refer to a vacation rental, short-term rental, bed and breakfast, or any other type of accommodation that provides sleeping quarters for travelers. Th...

Measures a hotel’s Occupancy (Occ) performance relative to an aggregated grouping of hotels (i.e., competitive set, market, submarket). If all things are equal, a property's Occ Index or MPI is 100 compared to the aggregated group of hotels (historically describ...

An aggregate of multiple, anonymous properties that acts as one individual property. The hotels that make up this Composite Property are anonymized and chosen automatically by STR’s proprietary methodology that weighs objective criteria such as location, performance,...

LOS stands for Length of Stay and refers to the number of nights that a guest stays in a hotel. LOS is an important metric for hotels because it can impact revenue management and staffing decisions. By understanding LOS trends, hotels can adjust their pricing and mar...

Our product offering was developed and expanded to meet the evolving needs of our industry. We have made a substantial investment in a transformative Benchmark feature, which unlocks tremendous potential for our clients and positions us to scale product through new f...

Yes, management of Comp Sets looks different and includes dynamic, self-service functionality that eliminates the need to work through STR’s Client Services team. You control access via permissions for which users can edit and create Comp Sets. Updated search functio...

Included in Rooms Sold figures: Day use and partial day room sold, rooms occupied without charge in connection with a promotion or contract Excluded from Rooms Sold figures: Complimentary rooms, ‘no-shows’, owner-occupied condominiums Full details here.