All-Inclusive Hotel
In all-inclusive hotels, guests pay one upfront fee that covers their accommodations, food, drinks, and various activities and entertainment. These hotels are designed to offer guests a worry-free vacation experience with all needs included as a package for one price...
Best Available Rate (BAR)
BAR rate stands for Best Available Rate and refers to the lowest rate offered by a hotel for a particular room type on a given day. This rate is typically available to any guest who books directly with the hotel, either online or over the phone. The BAR may fluctuate...
3-Month Average
The value of any given month is computed by averaging the value of that month and the 2 preceding months.
Social, Military, Educational, Religious, and Fraternal groups (SMERF)
SMERF stands for Social, Military, Educational, Religious, and Fraternal groups. In the hospitality industry, these groups are considered a key market segment for group bookings. Hotels and event venues often offer specialized services and amenities to cater to the u...
Suite room
A suite is a type of hotel room that offers more space and amenities than a standard guest room. Suites typically consist of a bedroom and a separate living area, which may include a sofa, armchairs, and a dining table. The bedroom area may feature a king-size bed an...
Global Distribution System (GDS)
A Global Distribution System (GDS) is a computerized network that provides travel-related information and booking services to travel agents, travel management companies, and other travel professionals. GDSs consolidate information from various travel suppliers and en...
Inventory
A count of all existing buildings that includes both open and temporarily closed buildings.
Meetings, Incentives, Conferences & Exhibitions (MICE)
This tourism segment represents a significant portion of global business travel as well as hotel demand on the days of the week that typically cater to business travelers. Bookings from the MICE segment are usually made well in advance of an event.
Room block
A room block is a group of hotel rooms that have been reserved for a specific purpose, such as a conference, wedding, or other event. Room blocks are typically booked in advance and can be held for a certain period of time, after which any unreserved rooms are releas...
Bleisure
"Bleisure" is a popular term used in reference to combination business and leisure trips. When work from home grew in practice because of the pandemic, "bleisure" became more popular among business travelers looking to make the most of their time ...
Complimentary Service
In the hospitality world, complimentary services refer to any amenity that is provided to a guest free-of-charge. Common complimentary services include things like Wi-Fi, breakfast, parking, fitness centers, toiletries, and more. Hotels use these services to attract ...
Cost Per Occupied Room (CPOR)
Cost Per Occupied Room (CPOR) is an indicator of operational efficiency. CPOR measures the total operating expenses for a specific period divided by the total number of occupied rooms during that same period. CPOR encompasses all costs associated with running a hotel...